Effective Date: 08/07/2024

Introduction

This Privacy Policy describes how RevClean (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website (www.revclean.co.uk) (the “Site”) or purchase our products and services (collectively, the “Services”).

Information We Collect

We collect several different types of information for various purposes to provide and improve our Services to you.

• Personal Information: When you create an account, place an order, subscribe to our newsletter, or contact us, you may provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Information”). This may include:
  • Contact information: name, email address, postal address, phone number
  • Account information: username, password (hashed and securely stored)
  • Payment information (we do not store full credit card details)
  • Demographic information: interests, preferences
  • Transaction information: purchase history, order details
• Automatically Collected Information: When you use the Site, we may automatically collect certain information about your device and browsing activity. This information may include:
  • Device information: IP address, browser type, operating system, device model, unique device identifiers
  • Usage information: browsing history, search queries, referring URLs, page views, time spent on the Site
  • Cookies and other tracking technologies: We use cookies and other tracking technologies to track the activity on our Service and hold certain information.

Use of Information

We use the information we collect for various purposes, including:

• To fulfill and manage your orders, including processing payments, providing delivery information, and sending order confirmations and updates.
• To create and manage your account.
• To personalize your experience on the Site by recommending products and services you might be interested in.
• To improve our Services by analyzing usage trends and user preferences.
• To send you marketing and promotional communications, including newsletters and special offers (you can opt-out at any time).
• To respond to your inquiries and requests.
• To comply with legal and regulatory requirements.

Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Sharing of Information

We may share your information with third-party service providers who help us operate our business and provide the Services, such as payment processors, shipping companies, marketing agencies, and data analytics providers. These third parties are obligated to use your information only to perform services on our behalf and in accordance with this Privacy Policy.

We may also disclose your information if required by law, to enforce our policies, or to protect the rights, property, or safety of ourselves or others.

Your Rights

You have certain rights regarding your personal information:

• Access: You have the right to request access to your Personal Information and to request a copy of it.
• Rectification: You have the right to request that we correct any inaccurate or incomplete Personal Information we hold about you.
• Erasure: You have the right to request that we erase your Personal Information under certain circumstances.
• Restriction: You have the right to restrict the processing of your Personal Information.
• Objection: You have the right to object to the processing of your Personal Information.
• Data Portability: You have the right to request that we transfer your Personal Information to another organization or to you, in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact information below.

Security

We take reasonable steps to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee absolute security.

Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under 13, we will take steps to delete the information from our servers.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@revclean.co.uk